Spa Etiquette

On arrival you will be supplied with a bathrobe, sandals and a bag for your personal belongings. Towels and disposable underwear is available for all body treatments. 

Please arrive 15 minutes prior to your appointment time. Adjustments will not be made for late arrivals.All appointments are booked based on availability.$20 desposit fee.

We require a 24-hour notice for any changes and/ or cancellations. A fee of 50% of your scheduled service(s) will be charged for cancellations made less than 24 hours. We regret that a lack of any notification will result in a full billing of your scheduled service


Please inform us of any medical or special needs you may have. If you are pregnant or have any medical concerns, please consult your physician before visiting .Please refrain from alcohol or medication two hours prior to your spa appointment.

We provide everything needed to create the perfect event. Whether you’re planning a corporate outing or simply hosting a spa party for friends, there’s no better place to gather a group for relaxation, rejuvenation, and fun.


Our spa environment is one of tranquility and relaxation. In consideration of other spa guests, we ask that you speak in a quiet voice and switch off mobile phones. If using headphones, please make sure the volume level is not audible to other guests. Soulace Med Spa is a non-smoking zone.


Feel free to request your preference for a specific technician. Our trained staff professionals ensure you are properly draped throughout your service. If you need assistance with anything during your spa experience, such as an adjustment to lighting, sound, temperature or technique, please let your technician know.


Please refrain from shaving before all body treatments and men's facials. To maximize the benefits of your spa experience, please inform us of any health issues, allergies or injuries that may make the treatment you have chosen unsuitable so that we may advise safer alternatives.